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[[File:Group booking new icon.png |left]]
[[File:Group booking new icon.png |left]]
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Group bookings is useful when you need your customers to be able to book appointment or reservation for many individuals at the same time. This Custom Feature creates a selection menu with the number of participants in the group. With this Custom Feature you can also use [[Special:MyLanguage/Custom_Features#Accept_Payments | payment custom feature]] at the same time so that the total payment for all participants will be paid in one payment at time of check-out even though only the group leader/organizer is registered. If you are using [[Special:MyLanguage/Custom_Features#Products_for_Sale | Products for Sale]] or [[Special:MyLanguage/Custom_Features#Service_Add-ons | Service Add-Ons]] features, number of items will also be multiplied to the number of participants selected.
Group bookings is useful when you need your customers to be able to book appointment or reservation for many individuals at the same time. This Custom Feature creates a selection menu with the number of participants in the group. With this Custom Feature you can also use [[Special:MyLanguage/Custom_Features#Accept_Payments | payment custom feature]] at the same time so that the total payment for all participants will be paid in one payment at time of check-out even though only the group leader/organizer is registered. If you are using [[Special:MyLanguage/Custom_Features#Products_for_Sale | Products for Sale]] or [[Special:MyLanguage/Custom_Features#Service_Add-ons | Service Add-Ons]] features, number of items will also be multiplied to the number of participants selected.
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Video tutorial [[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=IZvnQ79WBG8]]
Video tutorial [[File:Youtube-Logo.png|link=https://www.youtube.com/watch?v=IZvnQ79WBG8]]
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'''Please note!'''
'''Please note!'''
*Number of participants drop-down isn't displayed for [[Special:MyLanguage/Recurring services(packs)|recurring services]].
*Number of participants drop-down isn't displayed for [[Special:MyLanguage/Recurring services(packs)|recurring services]].
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=How to use=
=How to use= <!--T:5-->
:1. Make sure that the Service provider is set able to accept X many clients at same time(or more depending on your needs). For this go Manage//Service Providers//select necessary provider//Service provider details//How many clients can this provider serve at same time? and set the X number of clients.
:1. Make sure that the Service provider is set able to accept X many clients at same time(or more depending on your needs). For this go Manage//Service Providers//select necessary provider//Service provider details//How many clients can this provider serve at same time? and set the X number of clients.
[[File:Number of clients per provider.png | center]]
[[File:Number of clients per provider.png | center]]
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=FAQ=
=FAQ= <!--T:6-->
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A1: Please ensure that you have not restricted bookings for your service/s and/or provider/s to 1. Check the booking limit per timeslot for the service in '''Manage''' -> '''Services''' -> '''More Options'''. Verify the limit of bookings per service provider in '''Manage''' -> '''Service Providers''' -> '''How many clients can be served at the same time'''. If the Limit Bookings Custom feature is enabled, ensure you haven't set the limit to 1 for all services simultaneously in the feature's settings.
A1: Please ensure that you have not restricted bookings for your service/s and/or provider/s to 1. Check the booking limit per timeslot for the service in '''Manage''' -> '''Services''' -> '''More Options'''. Verify the limit of bookings per service provider in '''Manage''' -> '''Service Providers''' -> '''How many clients can be served at the same time'''. If the Limit Bookings Custom feature is enabled, ensure you haven't set the limit to 1 for all services simultaneously in the feature's settings.
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A2: Check the '''Min allowed bookings at a time''' set in '''Group Bookings''' custom feature -> '''Main Configuration'''. For example, if you set '''Min allowed bookings at a time''' to 2, and the service has a limit of bookings set to 1 with the '''Limit Bookings''' feature or the associated '''Service Provider''' has a limit set to 1 in '''Manage''' -> '''Service Providers''' -> '''How many clients can be served at the same time''', adjustments are needed to make the system work.
A2: Check the '''Min allowed bookings at a time''' set in '''Group Bookings''' custom feature -> '''Main Configuration'''. For example, if you set '''Min allowed bookings at a time''' to 2, and the service has a limit of bookings set to 1 with the '''Limit Bookings''' feature or the associated '''Service Provider''' has a limit set to 1 in '''Manage''' -> '''Service Providers''' -> '''How many clients can be served at the same time''', adjustments are needed to make the system work.
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A3: Unfortunately, it's not possible. The service price is set per 1 booking (1 participant = 1 booking). The system adjusts the price dynamically based on the selected quantity of the participants.For example, If the service price is set to $10 and the client selects 3 participants in group booking, the price will automatically adjust to $30. To gather information about the number of participants without charging more, consider using the [[Special:MyLanguage/Intake Forms custom feature|Intake Forms]] custom feature. If needed, you can quickly block time from your calendar after such booking using [[Special:MyLanguage/Calendar Notes|Calendar Note]].
A3: Unfortunately, it's not possible. The service price is set per 1 booking (1 participant = 1 booking). The system adjusts the price dynamically based on the selected quantity of the participants.For example, If the service price is set to $10 and the client selects 3 participants in group booking, the price will automatically adjust to $30. To gather information about the number of participants without charging more, consider using the [[Special:MyLanguage/Intake Forms custom feature|Intake Forms]] custom feature. If needed, you can quickly block time from your calendar after such booking using [[Special:MyLanguage/Calendar Notes|Calendar Note]].
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A4: Yes, you can adjust the templates in the '''Custom Features''' -> '''Group Bookings''' custom feature. There you can modify Group booking confirmation template for client, Group booking confirmation template for service provider, Group booking reminder template for client, Group booking reminder template for service provider. You can aso create Custom Email with the help of [[Special:MyLanguage/Custom Email custom feature|Custom Email]] custom feature.
A4: Yes, you can adjust the templates in the '''Custom Features''' -> '''Group Bookings''' custom feature. There you can modify Group booking confirmation template for client, Group booking confirmation template for service provider, Group booking reminder template for client, Group booking reminder template for service provider. You can aso create Custom Email with the help of [[Special:MyLanguage/Custom Email custom feature|Custom Email]] custom feature.
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A5: Yes. If you allow booking cancellations, clients can use the cancellation link from the group booking confirmation email or log into the account if the [[Special:MyLanguage/Client Login custom feature|Client Login]] custom feature is enabled to cancel a specific booking or choose to cancel all batch appointments.
A5: Yes. If you allow booking cancellations, clients can use the cancellation link from the group booking confirmation email or log into the account if the [[Special:MyLanguage/Client Login custom feature|Client Login]] custom feature is enabled to cancel a specific booking or choose to cancel all batch appointments.
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