Bookings on Facebook


Facebook and Instagram Bookings Custom Feature

Please note!

  • It is possible to connect booking option to Facebook Business and Instagram Business pages. This functionality cannot be added to a personal page.
  • The booking option is not shown on desktop Instagram version and can be used via mobile apps only.
  • Bookingtroll theme is used for the booking widget by default. If you wish to change the styling please upgrade to Premium to select the desired theme and be able to use Custom CSS adjustments.
  • The widget look may differ depending on Facebook preferences for different devices and applications

Video tutorial available Youtube-Logo.png

How to add and use booking option to Facebook/Instagram business page

1. Enable Facebook & Instagram Bookings custom feature on your Custom Features page.
Facebook and insta bookings enable path.png

2. Login to your Facebook/Instagram business account(s) in another browser tab.

3. Go back to interface and click on Settings near Facebook & Instagram Bookings.
Facebook and insta bookings settings path.png

4. Click on Connect with Facebook button on the page you see.
Facebook and insta bookings settings overview.png

5. You will be redirected to Facebook interface to manage the permissions and connection to
Please follow the steps 1-5 displayed below.
(If you have Instagram business profile connected to your Facebook business page you will be able to connect it there as well
and Book button will automatically appear there)
Facebook and insta new steps.png

6. Now you will have your services shown on your Facebook page with Book buttons next to them or Book now button under the page banner that will redirect your clients to your booking site.
(the representation options depend on your Facebook business page)
Facebook and insta new result.png

7. You can also add booking option to your Facebook page posts so that the customers will be able to quickly book your services.
Facebook and insta new add booking to post.png

How to remove Book button from Facebook/Instagram pages

1. Navigate to Custom Features -> Facebook & Instagram Bookings -> Settings on side.

2. Click on Logout at the top of the page.
Facebook and insta new logout.png

How to add and use booking option on Instagram only

1. Open your Instagram mobile application and login to your business page.

2. Navigate to your profile and select to edit it.

3. Follow the steps 1-8 below to add Book button that will lead the customers to your booking site:
Insta setup.png

How to remove Book option from Instagram business page

1. Open your Instagram mobile application and navigate to editing your profile.
Follow the steps 1-5 below to remove Book button:
Insta button removal.png

Call-to-action button for Facebook fan page

1. Go to your Page’s cover photo and click + Add a Button

Fb add button.png
M add booking button step 2 new.png

2. Choose your call-to-action, then select Link to website option and enter the URL for your booking site.

Fb book now option.png

3. Click on Finish and you will get the button Book Now as a result, so that your clients will be able to click on it, go to your booking site and book your services.
Add booking button result.png
M add booking button result.png

Facebook widget

How to add widget to your Facebook fan page

1.You can add functionality to Facebook fan page (only to fan page, it can't be connected to your personal page) in Settings -> Booking widgets settings -> Facebook widget -> Apply & add to facebook -> choose the page to attach Simplybook to.

Facebook widget path new navigation.png

2. After you connected to Facebook fan page, it is listed in the left-side menu of the page under the photo of your company.

Simplybook tab on facebook.png

You can press Settings -> Templates and tabs and make more visible for clients by dragging and dropping it higher in the list.

Facebook reorder.png

3. You may need to change the title appointments to something else. For this, on your Facebook fan page go to Settings(upper bar) -> Templates and tabs -> appointments -> Settings -> Edit settings -> Custom tab name.

Facebook rename tab 2.png

Rename tab.png

How to remove Facebook widget from my Facebook page?

On your Facebook fan page go to Settings(upper bar) -> Templates and tabs -> appointments -> Settings -> press Off near Simplybook app to remove this tab and save settings.

Remove tab Facebook.png

Facebook widget is not visible from mobiles

Unfortunately, Facebook does not show third-party apps from mobiles. Your clients need to access desktop version to book from Facebook.

I cannot change the email when book from Facebook

When you use Facebook widget, the system perceives a customer as Facebook user and uses his/her data to fill in the details. Thus, by default it uses email under which Facebook is registered. Unfortunately, it is not in our competency to change this, you can try contacting Facebook support to clarify this issue.

How to add a Facebook Messenger chat to your booking page

Video tutorial available Youtube-Logo.png