Difference between revisions of "How to reschedule booking"
| Line 12: | Line 12: | ||
1. Client can contact admin to change the booking the way described above.<br> | 1. Client can contact admin to change the booking the way described above.<br> | ||
2. Client can cancel booking using cancellation link from e-mail notification and book new appointment at desired date/time from the booking page.<br> | 2. Client can cancel booking using cancellation link from e-mail notification and book new appointment at desired date/time from the booking page.<br> | ||
| − | 3. Client can reschedule using the corresponding button or link if admin | + | 3. Client can reschedule using the corresponding button or link if admin has [[Client_Rescheduling_custom_feature| Client Rescheduling]] custom feature enabled.<br><br> |
'''Please note''', that it is not possible to edit bookings that were already cancelled. | '''Please note''', that it is not possible to edit bookings that were already cancelled. | ||
Revision as of 10:35, 2 August 2021
Sometimes you or your clients may need to reschedule bookings.
Rescheduling from admin side:
1. In Calendar section.
Click on the booking you wish to reschedule, then choose "Edit" and make necessary changes. Then please click on "Save" for changes to be applied.
2. In Reports//Booking details.
Click on "View" button near corresponding booking, then choose "Edit" and make necessary changes. Then please click on "Save" for changes to be applied.
Rescheduling from clients side:
1. Client can contact admin to change the booking the way described above.
2. Client can cancel booking using cancellation link from e-mail notification and book new appointment at desired date/time from the booking page.
3. Client can reschedule using the corresponding button or link if admin has Client Rescheduling custom feature enabled.
Please note, that it is not possible to edit bookings that were already cancelled.
