Difference between revisions of "My SimplyBook.me subscription and how to renew"

From SimplyBook.me
 
(16 intermediate revisions by the same user not shown)
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<br><br>
 
<br><br>
 
:1. Dashboard, Your current tariff section
 
:1. Dashboard, Your current tariff section
−
[[File:Current plan dashboard.png| center]]
+
[[File:Plan info on dashboard.png| center|link=https://help.simplybook.me/images/a/aa/Plan_info_on_dashboard.png]]
 
<br><br>
 
<br><br>
−
:2. Plans&Prices//Subscriptions under Prices table
+
:2. Plans&Prices//Subscriptions above Subscriptions table
−
[[File:Current plan subscriptions page.png | center]]
+
[[File:Subscription details path redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/89/Subscription_details_path_redesigned.png]]
 
<br><br>
 
<br><br>
 
:3. On Welcome page, on the right side.
 
:3. On Welcome page, on the right side.
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[[File:Plan check3.png |center]]
+
[[File:Subscription details on welcome upd.png|1200px|center|link=https://help.simplybook.me/images/2/22/Subscription_details_on_welcome_upd.png]]
 
<br><br>
 
<br><br>
 
==How to renew subscription==
 
==How to renew subscription==
 
<br><br>
 
<br><br>
 
In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
 
In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it. <br/>
−
[[File:Buy new subscription.png | center]]
+
[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
 
<br><br>
 
<br><br>
−
There are 3 payment options to pay for your subscription:<br/>
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There are several payment gateways to pay for your subscription depending on the selected currency:<br/>
−
[[File:Payment options.png | center ]]<br/>
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[[File:Billing details page redesigned.png|1200px| center|link=https://help.simplybook.me/images/c/c2/Billing_details_page_redesigned.png ]]<br/>
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*'''Credit Card''' via Borgun system (no commissions)<br><br>
+
 
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*'''PayPal''' available only in USD, if you have no PayPal option,<br><br>change your currency in Plans&Prices // Subscriptions to USD.<br><br>(additional fees of approx 0.30 USD + 9% on top of each transaction apply for Paypal)<br><br>
+
 
 +
*'''Credit Card''' via SafeCharge or Stripe systems<br><br>
 +
 
 
*'''Wire transfer''' to account:<br><br>
 
*'''Wire transfer''' to account:<br><br>
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:IBAN-nr.: IS260515260052305312015230
 
  
 +
:Beneficiary: SimplyBook.me ltd
 +
:Address: 21 Karaiskaki str., Oasis Center, 3032 Limassol, Cyprus
 +
 +
:IBAN EURO: IS800537387113314509189970
 +
:IBAN GBP: IS920537382003884509189970
 +
:IBAN USD: IS280537381011334509189970
 
:SWIFT: GLITISRE
 
:SWIFT: GLITISRE
−
 
−
:Beneficiary: Notando Iceland ltd
 
  
 
:REMARK: Minimum transfer is $50/50Eur/40GBP
 
:REMARK: Minimum transfer is $50/50Eur/40GBP
  
 +
 +
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">'''Please note!''' Subscription payments made for your SimplyBook.me account via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.</span><br>
 +
<span style="background-color:#ffe9e9; padding:5px; border-radius:5px;">You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.</span>
 +
<br><br>
 +
When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods<br>
 +
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.
 +
[[File:Use saved payment method redesigned.png|1200px|center|link=https://help.simplybook.me/images/8/80/Use_saved_payment_method_redesigned.png]]
 +
<br><br>
 +
You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> Payment methods.
 +
[[File:Saved payment methods path.png|1200px|center|link=https://help.simplybook.me/images/3/3a/Saved_payment_methods_path.png]]
 +
[[File:Saved payment methods disable path.png|1200px|center|link=https://help.simplybook.me/images/c/c6/Saved_payment_methods_disable_path.png]]
 +
<br><br>
  
 
==How to change payment method==
 
==How to change payment method==
 
<br><br>
 
<br><br>
−
You may like recurring payments for your subscription as they are very convenient allowing you to simply receive bookings without worries about payment date - everything is done by the system automatically!<br>
+
It may happen that you need to change either your credit card details or switch between payment options.<br><br>
−
You just check the box "auto renew my subscription" while making first subscription purchase.
 
−
[[File:Recurring subscription setup.png | center]]
 
−
<br><br>
 
−
But it may happen that you need to change either your credit card details or switch between payment options.<br><br>
 
 
Here are few simple steps to take:
 
Here are few simple steps to take:
−
:1. Go to Plans&Prices//Subscriptions section of your admin interface and scroll it to the bottom.
+
:1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
−
[[File:Subscriptions page.png | center]]
+
:Click on "Cancel recurring" in "Recurring payment profiles" section.
−
<br><br>
+
[[File:Cancel recurring payment redesigned.png|1200px | center|link=https://help.simplybook.me/images/2/2e/Cancel_recurring_payment_redesigned.png]]
−
:2. At the bottom right corner please click on red "Cancel recurring payment" button.
 
−
[[File:Cancel recurring payment.png | center]]
 
 
<br><br>
 
<br><br>
−
:3. And now you can make new payment for desired plan by clicking on "Buy" under corresponding option.
+
:2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option in the "Subscriptions" tab.
−
[[File:Buy new subscription.png | center]]
+
[[File:Buy subscription path redesigned.png|1200px| center|link=https://help.simplybook.me/images/d/d9/Buy_subscription_path_redesigned.png]]
 
<br><br>
 
<br><br>

Latest revision as of 16:00, 14 December 2023

Where to check subscription details



There are several places where you can see your subscription details

1. Dashboard, Your current tariff section
Plan info on dashboard.png



2. Plans&Prices//Subscriptions above Subscriptions table
Subscription details path redesigned.png



3. On Welcome page, on the right side.
Subscription details on welcome upd.png



How to renew subscription



In Plans&Prices // Subscriptions section choose the package you need and press "Buy" under it.

Buy subscription path redesigned.png



There are several payment gateways to pay for your subscription depending on the selected currency:

Billing details page redesigned.png



  • Credit Card via SafeCharge or Stripe systems

  • Wire transfer to account:

Beneficiary: SimplyBook.me ltd
Address: 21 Karaiskaki str., Oasis Center, 3032 Limassol, Cyprus
IBAN EURO: IS800537387113314509189970
IBAN GBP: IS920537382003884509189970
IBAN USD: IS280537381011334509189970
SWIFT: GLITISRE
REMARK: Minimum transfer is $50/50Eur/40GBP


Please note! Subscription payments made for your SimplyBook.me account via SafeCharge, Stripe (or PayPal if you have difficulties with Safecharge system) are set as recurring and will automatically renew based on the selected subscription period.
You can cancel recurring payment at any time in Plans & Prices -> Payments history -> Recurring payment profiles.

When you select to pay with your bank card (via SafeCharge, Stripe systems or PayPal) your payment method gets saved in Plans & Prices -> Payments history -> Payment methods
and you will be able to use these saved methods for the future purchases of subscriptions and/or additional items so that you will not need to remember the credentials each time you need to add something to your system.

Use saved payment method redesigned.png



You can always disable the methods that were previously saved in Plans & Prices -> Subscriptions -> Payment methods.

Saved payment methods path.png
Saved payment methods disable path.png



How to change payment method



It may happen that you need to change either your credit card details or switch between payment options.

Here are few simple steps to take:

1. Go to Plans & Prices -> Payments history section of your admin interface and scroll it to the bottom.
Click on "Cancel recurring" in "Recurring payment profiles" section.
Cancel recurring payment redesigned.png



2. And now you can make new payment for the desired plan by clicking on "Buy" under the corresponding option in the "Subscriptions" tab.
Buy subscription path redesigned.png



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