How to manage bookings

From simplybook



Where to find all my bookings

1. In Calendar (tab in the left-side menu).

Calendar manage2.png

2. In Reports//Detailed reports. You can use filters to easily find your bookings for specific service, provider, client or date range.

Detailed report.png



How to edit bookings

1. In Calendar (tab in the left-side menu). Click the booking to open details and then press "Edit" to change any information about the booking. To change the time of the appointment, simply drag and drop booking to the available time you need. You can easily add Comment to Booking or view other bookings of this client by pressing "Client Report"

Edit booking2.png

2. In Reports//Detailed reports. Click the booking to open details and then press "Edit" to change any information about the booking. You can use filters to easily find your bookings for specific service, provider, client or date range.

Edit booking.reports.png



Please note! It is not possible to edit booking that was already cancelled.

How to cancel bookings

1. For admin or user In Calendar (tab in the left-side menu) or in in Reports // Detailed reports. Click the booking to open the details and then press "Cancel booking" button.

CancelBookingForm400.png

2. For client To cancel their bookings, clients can click "cancel link" in their confirmation emails.

CancelBookingLink750.png

If you want to prohibit clients from cancelling, you may need Cancellation Policy Custom Feature.