Difference between revisions of "Tickets custom feature"
From SimplyBook.me
| Line 48: | Line 48: | ||
:6. Look for the ticket by its unique number(can be used on desktop and mobile) or scan the QR code(open that page from mobile device). | :6. Look for the ticket by its unique number(can be used on desktop and mobile) or scan the QR code(open that page from mobile device). | ||
:Check the booking information if necessary and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Validate ticket</span> | :Check the booking information if necessary and click on <span style="background-color:#d4f8e5; padding:5px; border-radius:5px;">Validate ticket</span> | ||
| − | [[File:Ticket validation process redesigned. | + | [[File:Ticket validation process redesigned.png|1200px|border|center|link=https://help.simplybook.me/images/a/aa/Ticket_validation_process_redesigned.png]] |
<br><br> | <br><br> | ||
[[File:Validate ticket mobile manually find.png|border|center]] | [[File:Validate ticket mobile manually find.png|border|center]] | ||
Latest revision as of 13:56, 5 December 2024
Issue tickets for services, classes and events. The tickets can be printed or shown from mobile screen by clients and then be scanned using the SimplyBook.me admin app, or manually inserted in the Validate tickets section of SimplyBook.me. If you have HTML/CSS knowledge and Premium plan, you can customize the look of your tickets.
Video tutorial 
Please note:
- this feature is not compatible with Accept Deposits;
- the tickets are attached in PDF format to client confirmation email;
- if Pay Later is enabled within Accept Payments feature, the client selects it during booking,
- the tickets will be sent within the separate email template after admin accepts the payment in Payment transactions report.
- It can be edited in Custom features -> Tickets.
- the tickets are limited: every subscription has a definite amount of tickets per month included(140 in trial period). To check the number of tickets you have please go to Plans&Prices -> Subscriptions and scroll to the bottom of the page. To buy more tickets please navigate to Plans&Prices -> Additional items.
- How to use
- 1. Enable this feature on your Custom Features page.
- 2. Navigate to Manage using the link near the enabled feature or go to Manage -> Services section.
- 3. Select the service you would like to sell the tickets for with a click and go to Tickets tab.
- 4. Enable tickets issuing and connect the template by clicking on it. Save settings.
- (There is one default template, but with Premium plan you can create your own one).
- 5. When the event time comes and you need to validate tickets please go to Custom Features -> Tickets -> Validate ticket.
(or access it from Calendar page)
- 6. Look for the ticket by its unique number(can be used on desktop and mobile) or scan the QR code(open that page from mobile device).
- Check the booking information if necessary and click on Validate ticket
- 7. If you have SimplyBook.me admin application you can easily scan and check-in tickets there from Dashboard.
- 8. Ticket codes can be found in the related bookings on Calendar page or in Booking details report.
- You can also print tickets from there.
- 9. (optional) If you have Premium plan and know HTML/CSS or have someone who can help with it you can create a custom ticket template in Custom features -> Tickets -> Custom ticket.
- 10. From the client side they can get tickets on the appointment/payment confirmation page when the booking process is completed.
- Or they can go to My bookings tab and use the corresponding button there to download ticket PDF and print.
