Difference between revisions of "Help Center"

@@ Line 1: / Line 1: @@
-SimplyBook.me is an advanced online scheduling system that allows you to create booking page and manage your reservations from admin interface. Thousands of clients all over the world have chosen our booking software to make their business easy and comfortable to use.
+<languages/>
+<translate>
+</translate>
+{{#seo:
+|title=Frequently Asked Questions about the Popular Appointment Booking System Scheduler SimplyBook.me
+|titlemode=append
+|keywords=faq, frequently asked questions, booking software, appointment system questions, appointments online, calendar software, booking system, booking calendar, scheduling software, online appointment scheduling, online scheduling, setup, setup help, support, help content
+}}
+<translate>
+<!--T:1-->
+<nomobile>
+<br/>
+{|
+|- style="height:280px; vertical-align:top;"
+| style="width:33%;" |
+<div class="getting-started">
+<span style="font-size:x-large;">[[Special:MyLanguage/Getting started|Getting started]]</span></div>
+*<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div>
+*<div class="article">[https://www.youtube.com/watch?v=Wm_1dRAZgZo Cluster Solution]</div>
+*<div class="article">[[Special:MyLanguage/Brief overview of the system|Brief overview of the system]]</div>
+*<div class="article">[[Special:MyLanguage/Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div>
+*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features | Selecting Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
+*<div class="article">[[Special:MyLanguage/Adding other users to the system|Adding other users to the system]]</div>
+*<div class="article">[[Special:MyLanguage/Importing the list of clients|Importing the list of clients]]</div>
+*<div class="article">[[Special:MyLanguage/Login and password|Login and password]]</div>
+*<div class="article">[https://www.youtube.com/watch?v=64Mf8Ve4LYM How SimplyBook.me security works]</div>
+*<div class="article">[[Special:MyLanguage/How to delete account|How to delete account]]</div>
+*<div class="article">[[How to Cancel SimplyBook.me subscription|How to cancel subscription]]</div>
+*<div class="article">[[Special:MyLanguage/How_to_unblock_account| How to unblock the account]]</div>
+<br>
+|style="width:33%;" |
+<div class="booking-website">
+<span style="font-size:x-large;">[[Special:MyLanguage/Booking website|Booking website]]</span></div>
+*<div class="article">[[Special:MyLanguage/Time slots are not showing up|Time slots are not showing up]]</div>
+*<div class="article">[[Special:MyLanguage/Where to change my info|Where to change my info]]</div>
+*<div class="article">[[Special:MyLanguage/Adjust_your_terminology/language | Adjusting your language]]</div>
+*<div class="article">[[Special:MyLanguage/Design |Adjusting Design & Calendar layouts]]</div>
+*<div class="article">[[Special:MyLanguage/Client_mobile_app |Client Mobile Application]]</div>
+*<div class="article">[[Special:MyLanguage/Remove Elements from booking page|Remove Elements from booking page]]</div>
+*<div class="article">[[Special:MyLanguage/Add elements to booking page|Add elements to booking page]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div>
+*<div class="article">[[Special:MyLanguage/First_and_Last_Names| Ask for First and Last Name in separate fields]]
+*<div class="article">[[Special:MyLanguage/Categories and Locations|Categories and Locations]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features#Accept_Payments| Accepting Payments]]</div>
+*<div class="article">[[Special:MyLanguage/Adjusting_client_invoices|Adjusting client invoices]]</div>
+| style="width:33%;" |
+<div class="time-settings">
+<span style="font-size:x-large;">[[Special:MyLanguage/Time settings|Time settings]]</span></div>
+*<div class="article">[[Special:MyLanguage/How_to_set_my_availability| How to set my availability]]</div>
+*<div class="article">[[Special:MyLanguage/Time and date settings|Time and date settings]]</div>
+*<div class="article">[[Special:MyLanguage/I_have_clients_in_different_time_zones | Time Zones]]</div>
+*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
+*<div class="article">[[Special:MyLanguage/Need_to_change_interval_(timeframe)| Change interval]]</div>
+*<div class="article">[[Special:MyLanguage/Events (services on particular dates)|Events (services on particular dates)]]</div>
+*<div class="article">[[Special:MyLanguage/Recurring_services(packs)| Recurring services (packs)]]</div>
+*<div class="article">[[Special:MyLanguage/Buffer time|Buffer time]]</div>
+*<div class="article">[[Special:MyLanguage/Book days|Book days]]</div>
-SimplyBook provides clients with numerous features that adjust to requirements of your business. Our core features include:
+<!--T:2-->
-:- Creating booking page with real-time availability of services and staff
+|- style="height:220px; vertical-align:top;"
-:- Insights and statistics about your bookings
+| style="width:33%;" |
-:- Ability to create multiple providers, services, categories and locations
+<div class="prices-and-purchases">
-:- Accepting payments online
+<span style="font-size:x-large;">[[Special:MyLanguage/Prices and purchases|Prices and purchases]]</span></div>
-:- Viewing statistics about your reservations, workload and revenue
+*<div class="article">[[Special:MyLanguage/My subscription and how to renew|My subscription and how to renew]]</div>
-:- Sending email and sms notifications for clients
+*<div class="article">[[Special:MyLanguage/How_to_get_invoice | How to get invoice]]</div>
-:- Adjusting time zone settings if you have clients in different time zones
+*<div class="article">[[Special:MyLanguage/Important for Free accounts|Important for Free accounts]]</div>
-:- Creating multiple users related to providers
+*<div class="article">[[Special:MyLanguage/SMS Pricing|SMS Pricing]]</div>
-:- Creating individual schedules for staff
+*<div class="article">[[Special:MyLanguage/Additional_Bookings | Additional Bookings]]</div>
-:- Creating schedules for specific dates only
+*<div class="article">[[Special:MyLanguage/Link removal and custom domain | Link Removal and Custom Domain]]</div>
-:- Creating events
+*<div class="article">[[Special:MyLanguage/Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]]</div>
-: and much more!
+<!--T:3-->
+| style="width:33%;" |
+<div class="custom-features">
+<span style="font-size:x-large;">[[Special:MyLanguage/Custom_Features |Custom Features]]</span></div>
+*<div class="article">[[Special:MyLanguage/Custom Features | The list of all Custom Features with instructions]]</div>
+*<div class="article">[[Special:MyLanguage/How to enable custom feature | How to enable Custom Feature]]</div>
+*<div class="article">[[Special:MyLanguage/Custom Features by category | Custom Features by Functionality Category]]</div>
+*<div class="article">[[Special:MyLanguage/Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]]</div>
+*<div class="article">[[Special:MyLanguage/Custom Features dependent on other Custom Features|Custom Features dependent on other Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/What Custom Features do not work with each other|What Custom Features do not work with each other]]</div>
+| style="width:33%;" |
+<div class="calendar-and-bookings">
+<span style="font-size:x-large;">[[Special:MyLanguage/Calendar & Bookings|Calendar & Bookings]]</span></div>
+*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
+*<div class="article">[[Special:MyLanguage/ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div>
+*<div class="article">[[Special:MyLanguage/Calendar_Notes| Using notes & Blocking times]]</div>
+*<div class="article">[[Special:MyLanguage/Booking_reports| Booking reports]]</div>
+*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
+*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div>
+*<div class="article">[[Special:MyLanguage/How_to_add_Google_Meet_links_to_appointments| Google Meet online appointments]]</div>
+*<div class="article">[https://www.youtube.com/watch?v=W06A1SLDtAY How to use admin app]</div>
+<br>
+|- style="height:220px; vertical-align:top;"
+| style="width:33%;" |
+<div class="tips-for-business">
+<span style="font-size:x-large;">[[Special:MyLanguage/Tips for your business | Other]]</span></div>
+*<div class="article">[[Memberships vs Packages: Choosing the Right Custom Feature for Your Business]]</div>
+*<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div>
+*<div class="article">[https://www.youtube.com/watch?v=TlHJdfDlEjI| How to list your services on our marketplace]</div>
+*<div class="article">[https://youtu.be/o8RV15jw1-8| How to use the SimplyBook.me Marketing Suite]</div>
+*<div class="article">[[Special:MyLanguage/Statistics_%26_Analytics| Statistics Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/Business_enhancements| Business enhancement Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/Tips for specific businesses|Tips for specific businesses]]</div>
+*<div class="article">[[Special:MyLanguage/1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div>
-==[[Configuration Menu Page]]==
+<!--T:4-->
-This page contains questions related to the settings of the system. For example:
+| style="width:33%;" |
-[[Configuration_Menu_Page#Date.2F_time.2F_time_zone_settings|date and time settings]],
+<div class="integration">
-[[Configuration_Menu_Page#Email_and_SMS_settings|Email and SMS settings]],
+<span style="font-size:x-large;">[[Special:MyLanguage/Integration|Integration]]</span></div>
-[[Configuration_Menu_Page#Custom_translations|custom translations]],
+*<div class="article">[[Special:MyLanguage/SBPay.me | SBPay.me]]</span></div>
-[[Configuration_Menu_Page#System_users|system users]],
+*<div class="article">[[Special:MyLanguage/Widgets for your own website|Widgets for your own website]]</div>
-[[Configuration_Menu_Page#Clients|clients]],
+*<div class="article">[https://simplydemowidgets.mozello.com/ Widget examples]</div>
-[[Configuration_Menu_Page#Company_information|company information]],
+*<div class="article">[[Special:MyLanguage/Bookings on Facebook |Bookings on Facebook and Instagram]]</div>
-[[Configuration_Menu_Page#Services|services]],
+*<div class="article">[[Special:MyLanguage/WordPress_integration | WordPress integration]]</div>
-[[Configuration_Menu_Page#Service_providers|service providers]],
+*<div class="article">[[Special:MyLanguage/Bookings on Facebook | Facebook CTA button and widget]]</div>
-[[Configuration_Menu_Page#Design|design]]
+*<div class="article">[[Special:MyLanguage/Other Integrations|Other Integrations]]</div>
-and [[Configuration_Menu_Page#Accept_bookings_through_different_ways|widgets]].
+*<div class="article">[[Special:MyLanguage/Own domain | Custom Domain]]</div>
+|style="width:33%;" |
+<div class="for-developers">
+<span style="font-size:x-large;">[[Special:MyLanguage/API| For developers]]</span></div>
+*<div class="article">[[Special:MyLanguage/API| API documentation]]</div>
+*<div class="article">[https://simplybook.me/api/explorer API Explorer]</div>
+*<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div>
+*<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div>
+*<div class="article">[https://simplybook.me/en/api/developer-api/tab/rest_api REST API]</div>
+<br>
+<div class="video">
+<span style="font-size:x-large;">[[Special:MyLanguage/Video|Video]]</span></div>
+*<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div>
+|}
+</nomobile>
+<mobileonly>
+{|
+<div class="column">
+<div class="getting-started">
+<span style="font-size:x-large;"> [[Special:MyLanguage/Getting started|Getting started]]</span></div>
+*<div class="article">[https://simplybook.me/en/booking-system-features Our features]</div>
+*<div class="article">[https://www.youtube.com/watch?v=Wm_1dRAZgZo Cluster Solution]</div>
+*<div class="article">[[Special:MyLanguage/Brief overview of the system|Brief overview of the system]]</div>
+*<div class="article">[[Special:MyLanguage/Adding_services,_providers_and_availability(new_interface) | Adding services and providers]]</div>
+*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features | Selecting Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
+*<div class="article">[[Special:MyLanguage/Adding other users to the system|Adding other users to the system]]</div>
+*<div class="article">[[Special:MyLanguage/Importing the list of clients|Importing the list of clients]]</div>
+*<div class="article">[[Special:MyLanguage/Login and password|Login and password]]</div>
+*<div class="article">[https://www.youtube.com/watch?v=64Mf8Ve4LYM How SimplyBook.me security works]</div>
+*<div class="article">[[Special:MyLanguage/How to delete account|How to delete account]]</div>
+*<div class="article">[[How to Cancel SimplyBook.me subscription|How to cancel subscription]]</div>
+*<div class="article">[[Special:MyLanguage/How_to_unblock_account| How to unblock the account]]</div></div>
+<div class="column">
+<div class="booking-website">
+<span style="font-size:x-large;">[[Special:MyLanguage/Booking website|Booking website]]</span></div>
+*<div class="article">[[Special:MyLanguage/Time slots are not showing up|Time slots are not showing up]]</div>
+*<div class="article">[[Special:MyLanguage/Where to change my info|Where to change my info]]</div>
+*<div class="article">[[Special:MyLanguage/Adjust_your_terminology/language | Adjusting your language]]</div>
+*<div class="article">[[Special:MyLanguage/Design |Adjusting Design & Calendar layouts]]</div>
+*<div class="article">[[Special:MyLanguage/Client_mobile_app |Client Mobile Application]]</div>
+*<div class="article">[[Special:MyLanguage/Remove Elements from booking page|Remove Elements from booking page]]</div>
+*<div class="article">[[Special:MyLanguage/Add elements to booking page|Add elements to booking page]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features#Intake_Forms| Ask additional questions on the Details Step]]</div>
+*<div class="article">[[Special:MyLanguage/First_and_Last_Names| Ask for First and Last Name in separate fields]]
+*<div class="article">[[Special:MyLanguage/Categories and Locations|Categories and Locations]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features#Accept_Payments| Accepting Payments]]</div>
+*<div class="article">[[Special:MyLanguage/Adjusting_client_invoices|Adjusting client invoices]]</div></div>
+<div class="column">
+<div class="time-settings">
+<span style="font-size:x-large;">[[Special:MyLanguage/Time settings|Time settings]]</span></div>
+*<div class="article">[[Special:MyLanguage/How_to_set_my_availability| How to set my availability]]</div>
+*<div class="article">[[Special:MyLanguage/Time and date settings|Time and date settings]]</div>
+*<div class="article">[[Special:MyLanguage/I_have_clients_in_different_time_zones | Time Zones]]</div>
+*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
+*<div class="article">[[Special:MyLanguage/Need_to_change_interval_(timeframe)| Change interval]]</div>
+*<div class="article">[[Special:MyLanguage/Events (services on particular dates)|Events (services on particular dates)]]</div>
+*<div class="article">[[Special:MyLanguage/Recurring_services(packs)| Recurring services (packs)]]</div>
+*<div class="article">[[Special:MyLanguage/Buffer time|Buffer time]]</div>
+*<div class="article">[[Special:MyLanguage/Book days|Book days]]</div></div>
+<div class="column">
+<div class="prices-and-purchases">
+<span style="font-size:x-large;">[[Special:MyLanguage/Prices and purchases|Prices and purchases]]</span></div>
+*<div class="article">[[Special:MyLanguage/My subscription and how to renew|My subscription and how to renew]]</div>
+*<div class="article">[[Special:MyLanguage/How_to_get_invoice | How to get invoice]]</div>
+*<div class="article">[[Special:MyLanguage/Important for Free accounts|Important for Free accounts]]</div>
+*<div class="article">[[Special:MyLanguage/SMS Pricing|SMS Pricing]]</div>
+*<div class="article">[[Special:MyLanguage/Additional_Bookings | Additional Bookings]]</div>
+*<div class="article">[[Special:MyLanguage/Link removal and custom domain | Link Removal and Custom Domain]]</div>
+*<div class="article">[[Special:MyLanguage/Upgrade_from_lower_to_higher_subscription_before_current_subscription_expired.| Upgrade from lower to higher subscription before current subscription expires]]</div></div>
+<div class="column">
+<div class="custom-features">
+<span style="font-size:x-large;">[[Special:MyLanguage/Custom_Features |Custom Features]]</span></div>
+*<div class="article">[[Special:MyLanguage/Custom Features | The list of all Custom Features with instructions]]</div>
+*<div class="article">[[Special:MyLanguage/How to enable custom feature | How to enable Custom Feature]]</div>
+*<div class="article">[[Special:MyLanguage/Custom Features by category | Custom Features by Functionality Category]]</div>
+*<div class="article">[[Special:MyLanguage/Popular_custom_features_by_business_category | TOP 10 Custom Features per Business Category]]</div>
+*<div class="article">[[Special:MyLanguage/Custom Features dependent on other Custom Features|Custom Features dependent on other Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/What Custom Features do not work with each other|What Custom Features do not work with each other]]</div></div>
+<div class="column">
+<div class="calendar-and-bookings">
+<span style="font-size:x-large;">[[Special:MyLanguage/Calendar & Bookings|Calendar & Bookings]]</span></div>
+*<div class="article">[[Special:MyLanguage/How to manage bookings|How to manage bookings]]</div>
+*<div class="article">[[Special:MyLanguage/ Views_of_the_calendar| Provider/Service/Day/Week/Month views]]</div>
+*<div class="article">[[Special:MyLanguage/Calendar_Notes| Using notes & Blocking times]]</div>
+*<div class="article">[[Special:MyLanguage/Booking_reports| Booking reports]]</div>
+*<div class="article">[[Special:MyLanguage/Break times|Break times]]</div>
+*<div class="article">[[Special:MyLanguage/Adjusting notifications|Adjusting notifications]]</div>
+*<div class="article">[[Special:MyLanguage/Custom_Features#Calendar_Sync| Google/Outlook calendar synchronization]]</div>
+*<div class="article">[[Special:MyLanguage/How_to_add_Google_Meet_links_to_appointments| Google Meet online appointments]]</div>
+*<div class="article">[https://www.youtube.com/watch?v=W06A1SLDtAY How to use admin app]</div>
+<div class="column">
+<div class="tips-for-business">
+<span style="font-size:x-large;">[[Special:MyLanguage/Tips for your business | Other]]</span></div>
+*<div class="article">[[Memberships vs Packages: Choosing the Right Custom Feature for Your Business]]</div>
+*<div class="article">[https://news.simplybook.me/booking-page-global-service-marketplace-powered-simplybook/ BooKing.Page marketplace]</div>
+*<div class="article">[https://www.youtube.com/watch?v=TlHJdfDlEjI| How to list your services on our marketplace]</div>
+*<div class="article">[https://youtu.be/o8RV15jw1-8| How to use the SimplyBook.me Marketing Suite]</div>
+*<div class="article">[[Special:MyLanguage/Statistics_%26_Analytics| Statistics Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/Business_enhancements| Business enhancement Custom Features]]</div>
+*<div class="article">[[Special:MyLanguage/Tips for specific businesses|Tips for specific businesses]]</div>
+*<div class="article">[[Special:MyLanguage/1_is_not_greater_than_2_(when_trying_to_change_number_of_clients_per_provider)| 1 is not greater than 2]]</div></div>
+<div class="column">
+<div class="integration">
+<span style="font-size:x-large;">[[Special:MyLanguage/Integration|Integration]]</span></div>
+*<div class="article">[[Special:MyLanguage/SBPay.me | SBPay.me]]</span></div>
+*<div class="article">[[Special:MyLanguage/Widgets for your own website|Widgets for your own website]]</div>
+*<div class="article">[https://simplydemowidgets.mozello.com/ Widget examples]</div>
+*<div class="article">[[Special:MyLanguage/Bookings on Facebook |Bookings on Facebook and Instagram]]</div>
+*<div class="article">[[Special:MyLanguage/WordPress_integration | WordPress integration]]</div>
+*<div class="article">[[Special:MyLanguage/Bookings on Facebook | Facebook CTA button, widget and booking bot integrations]]</div>
+*<div class="article">[[Special:MyLanguage/Other Integrations|Other Integrations]]</div>
+*<div class="article">[[Special:MyLanguage/Own domain | Custom Domain]]</div></div>
+<div class="column">
+<div class="for-developers">
+<span style="font-size:x-large;">[[Special:MyLanguage/API| For developers]]</span></div>
+*<div class="article">[[Special:MyLanguage/API| API documentation]]</div>
+*<div class="article">[https://simplybook.me/api/explorer API Explorer]</div>
+*<div class="article">[https://simplybook.me/api/doc#getToken API tokens]</div>
+*<div class="article">[https://help.simplybook.me/index.php/User_API_guide API guide]</div>
+*<div class="article">[https://simplybook.me/en/api/developer-api/tab/rest_api REST API]</div></div>
+<div class="column">
+<div class="video">
+<span style="font-size:x-large;">[[Special:MyLanguage/Video|Video]]</span></div>
+*<div class="article">[https://www.youtube.com/c/SimplyBookme-booking-system YouTube]</div>
+*<div class="article">[https://vimeo.com/simplybook Vimeo]</div></div>
+|}
+</mobileonly>
+</translate>
-==[[Plugins]]==
+<div style="text-align: center;"><span style="background-color:#cdeffc; padding:5px; border-radius:5px;">Do you have a feature request or vote for some functionality?</span><br>
-With the help of additional functionalities presented in a form of plugins you can:
+<span style="background-color:#cdeffc; padding:5px; border-radius:5px;">We welcome your feedback <span style="background-color:#e7e3f9; padding:5px; border-radius:5px;">[https://simplybook-voting.savio.io here].</span></span></div>
-:Create specific intake forms for your clients by adding [[Plugins#Additional_fields|additional fields]]
-: [[Plugins#Accept_payments|Accept payments online]]
-: [[Plugins#Any_Employee_selector| Auto allocating available service provider for service]]
-: [[Plugins#API|Access API]]
-: [[Plugins#Approve_booking|Approve bookings manually]]
-: [[Plugins#Book_Soon_notification_system|Remind your customers to book your services soon]]
-: [[Plugins#Clean_history_plugin|Delete unnecessary booking data from the past]]
-: [[Plugins#Custom_CSS|Design your booking page with additional CSS functionality]]
-: [[Plugins#Daily_report|Receive full info about your bookings every day]]
-: [[Plugins#Facebook_client_info|Simplify booking process by enabling your clients to log via Facebook]]
-: [[Plugins#Google_Adwords_and_analytics|Track statistics with Google Adwords]]
-: [[Plugins#Google_calendar_sync_plugin|Synchronize your booking system with Google Calendar]]
-: [[Plugins#Group_bookings|Allow group bookings]]
-: [[Plugins#Html_description_field_for_events| Use HTML formatting in the description fields]]
-: [[Plugins#Insights|View additional statistics and charts for your performance]]
-: [[Plugins#Limit_bookings|Limit Bookings per time slot]]
-: [[Plugins#Mobile_application| Access admin interface from your Android or iPhone]]
-: [[Plugins#Multiple_bookings| Allow your clients to book several services easily and pay with 1 payment]]
-: [[Plugins#News| Keep clients updated with your recent news]]
-: [[Plugins#Provider.27s_color_coding_plugin|Mark providers with different colors in your admin calendar]]
-: [[Plugins#Service_categories|Create different service categories]]
-: [[Plugins#Simply_Smart_Promotions|Send promotions]]
-: [[Plugins#SSL_plugin| Use secure sockets layer for your page]]
-: [[Plugins#Status|Assign different statuses for your bookings]]
-: [[Plugins#Take_me_back_home|Take your clients to a particular web address after they made a booking]]
-: [[Plugins#Terms_and_conditions|Add your own Terms&Conditions to the booking page]]
-: [[Plugins#Unit_location|Create multiple locations ]]
-==[[Typical requests]]==
-==[[Other Questions]]==
-==Using Zapier.com==
-===Zap tutorial SimplyBook and Gmail===
-We are often asked how to send confirmation email to more than one email address. It may be needed if client has an agent or if some other people need to receive confirmation letters for clients or service providers. Now this option becomes available with our new application on Zapier!
-[[File:00.png|thumb|100px|Adding new field in Additional fields Settings.]] [[File:01.png|thumb|100px|Additional fields list.]] [[File:02.png|thumb|100px|Connect SimplyBook to Zapier.]] [[File:03.png|thumb|100px|SimplyBook account is working.]] [[File:04.png|thumb|100px|Gmail account is working.]] [[File:05.png|thumb|100px|Send notification if only provider exists in the system.]] [[File:06.png|thumb|100px|Match SimplyBook to Gmail.]] [[File:06_1.png|thumb|100px|Enter notification text.]] [[File:07.png|thumb|100px|Test Zap.]] [[File:08.png|thumb|100px|Enter Zap name and run it.]] [[File:09.png|thumb|100px|Zap list.]]
-Firstly, create an additional field for the 2nd recipient in admin Simplybook app with the help of “Additional Fields” plugin.
-After creating an additional filed, you will see the variable name. In the picture, it is additional_field_2 (but it can be additional_field_1, additional_field_3…). This variable will contain the alternative email address needed for synchronization with Gmail.
-Then create a test booking on your Simplybook booking page. It is needed to notify the system that the new additional field was created in the system and is ready for further usage.
-When Simplybook preparations are over, it is time to switch to Zapier settings. If you don’t have Zapier account yet, please register and add Simplybook to your list of applications. Detailed instructions, invitation link and examples are here http://blog.simplybook.me/zap-a-new-functionality-to-simplybook-me/ .
-After that, press “Make a New Zap”.
-Next, you will need to connect your SimplyBook account.
-Verify your Simplybook account.
-Connect and verify your Gmail account.
-You can filter SimplyBook events if needed.
-In “Match up Simplybook booking to Gmail Email” select recipients of notification and select the variable of your recently created additional field. Please note, that your client will receive 2 email notifications, one from Simplibook (sent immediately) and one from Zapier (is sent in 5 minutes after booking). You may disable email notifications for clients in Simplybook Settings//Email and SMS settings by unchecking the corresponding boxes.
-Then enter notification text and press “Continue”. You can create more detailed and rich notification than the one on the example by adding text and using variables from the list.
-Test your newly created Zap.
-Name it and turn this Zap on.
-Check this Zap in the Zap list.
-Congratulations, you have created a new connection that will send the copies of confirmation emails to various recipients!
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